These Terms and Conditions (the “Terms”) govern your access to and use of the Website located at https://northbridgedental.ca (the “Website”) and the dental services provided by Northbridge Dental (hereinafter referred to as “we,” “us,” or “our”), a dental clinic operating in Waterloo, Ontario, Canada.
Use of this Website does not create a dentist–patient relationship. Such a relationship is established only following an in‑clinic consultation and acceptance of care.
By accessing the Website or using our services, you agree to be bound by these Terms. If you do not agree, please do not use the Website or our services.
These Terms are drafted in compliance with applicable Canadian laws, including consumer protection statutes and professional regulations from the Royal College of Dental Surgeons of Ontario (RCDSO). For advertising on Meta platforms, we ensure compliance with Meta’s Advertising Standards, including truthful representations and appropriate targeting.
1. Use of the Website
- The Website provides information about our dental services, including general dentistry, Invisalign, and family care. Content is for informational purposes only and not a substitute for professional dental advice.
- You must be at least 18 years old or have parental/guardian consent to use the Website.
- You agree not to: (i) use the Website for unlawful purposes; (ii) interfere with its operation; (iii) upload malicious content; or (iv) infringe intellectual property rights.
2. Dental Services
- Services are provided in accordance with RCDSO standards. Appointments are subject to availability and may require payment deposits.
- Treatment outcomes, including Invisalign or cosmetic procedures, vary by individual and are not guaranteed.
- We reserve the right to refuse or terminate services for any lawful reason.
- Health information provided is confidential per our Privacy Policy.
3. Intellectual Property
All content on the Website (text, images, logos) is owned by us or licensed and protected by copyright laws. You may not reproduce or distribute without written permission.
4. Appointments & Payments
Appointments may be subject to cancellation or missed‑appointment fees as communicated by the clinic. Fees remain the patient’s responsibility regardless of insurance coverage.
5. Insurance & Benefits
Insurance estimates are not guarantees of payment. Patients remain financially responsible for all services rendered.
6. Third-Party Links and Advertising
The Website may contain links to third-party sites (e.g., Meta for ads). We are not responsible for their content or privacy practices. Our ads on Meta comply with its policies, avoiding false claims and targeting appropriately (e.g., 18+ for health promotions).
7. Disclaimer of Warranties
The Website and services are provided “as is” without warranties, express or implied. We disclaim liability for inaccuracies, viruses, or interruptions. Dental advice is based on professional judgment but outcomes are not guaranteed.
6. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for indirect, consequential, or punitive damages arising from use of the Website or services. Liability for direct damages is limited to fees paid for the specific service.
7. Indemnification
You agree to indemnify us against claims arising from your breach of these Terms or misuse of the Website.
8. Governing Law
These Terms are governed by the laws of Ontario and Canada, without regard to conflict of laws principles. Disputes shall be resolved in the courts of Waterloo, Ontario.
9. Changes to Terms
We may update these Terms. Changes will be posted on the Website. Continued use constitutes acceptance.
10. Contact Information
For questions, contact us at lets_smile@northbridgedental.ca or 289 678 1088.
These Terms constitute the entire agreement between you and us. If any provision is unenforceable, the remainder remains in effect.